Privacy Policy

Last Updated: September 1, 2024

Welcome to TheKittenHaven (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thekittenhaven.com. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) when handling your personal information.

1. Information We Collect

We collect various types of information to provide and improve our services to you, which includes:

• Personal Information: Information that you provide voluntarily, including your name, email address, phone number, and any details shared when you inquire about our kittens.
• Transaction Information: Details of the products you have shown interest in, including breed preferences (Maine Coon, Ragdoll, Siamese).
• Usage Data: Information automatically collected when using our website, such as IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use the information we collect to:

• Process inquiries and communicate with you about our available kittens.
• Improve our website and service delivery by analyzing usage patterns.
• Send updates or promotional materials with your consent.
• Fulfill legal obligations and maintain records as required by law.

3. Legal Basis for Processing Personal Data

Under the GDPR, we process personal data based on the following legal grounds:

• Consent: We obtain your consent to collect and use your information for specified purposes.
• Contractual Obligation: Processing is necessary for responding to your inquiries and fulfilling any agreements made.
• Legitimate Interests: We may process data to improve our services and respond to inquiries, provided that it does not override your rights.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share information in the following situations:

• Service Providers: We may share your information with trusted third parties who assist in operating our website, conducting our business, or providing services on our behalf. These parties are contractually obligated to protect your data.
• Legal Compliance: We may disclose your data when required by law, in response to valid legal requests, or to protect our rights and safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our site may not function properly.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. When the data is no longer required, we will securely delete or anonymize it.

7. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data from us.
• Right to Rectification: You can ask us to correct or complete any inaccurate or incomplete data.
• Right to Erasure: You have the right to request that we delete your personal data, subject to legal obligations.
• Right to Restrict Processing: You may request the restriction of processing your data under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data in certain situations.
• Right to Data Portability: You can request that we transfer your data to another organization or directly to you.

To exercise these rights, please contact us at [email protected].

8. Data Security

We implement a range of security measures to protect your personal data, including encryption and secure servers. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. International Data Transfers

As our servers and operations are based in [specify country/region], your data may be transferred and processed outside of the European Economic Area (EEA). We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and GDPR requirements.

10. Children’s Privacy

Our website does not address individuals under the age of 16, and we do not knowingly collect data from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that data from our servers.

11. Changes to this Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page, and we will update the “Last Updated” date at the top. We encourage you to review this policy regularly for any updates.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

TheKittenHaven
Email: [email protected]
Website: thekittenhaven.com